Privacy Policy
Last Updated: September 27, 2023
1. Introduction
Welcome to Caption-Sync. At Caption-Sync, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website and use our subtitling services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Information We Collect
2.1. Personal Information: We may collect personal information such as your name, email address, postal address, and phone number when you voluntarily provide it to us.
2.2. Payment Information: When you make payments for our services, we may collect payment card details, billing address, and other relevant payment information. Please note that we do not store your payment card information. Payments are processed securely through trusted payment service providers.
2.3. Log Data: Like most websites, we automatically collect certain information whenever you interact with our website. This may include your IP address, browser type, operating system, referring URLs, and date and time stamps.
3. How We Use Your Information
We use your personal information for the following purposes:
3.1. Service Delivery: To provide subtitling services, communicate with you, and process your orders.
3.2. Communication: To respond to your inquiries, provide updates about your orders, and send service-related notifications.
3.3. Marketing: With your consent, we may send you marketing communications about our services, promotions, and news. You can opt-out of these communications at any time.
4. Data Security
We take the security of your data seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
5. Information Sharing
5.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services.
5.2. Legal Obligations: We may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.
6. Your Rights
You have the following rights concerning your personal information:
6.1. Access: You can request access to your personal information.
6.2. Rectification: You can request corrections to your inaccurate or incomplete personal information.
6.3. Erasure: You can request the deletion of your personal information, subject to legal requirements.
6.4. Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
6.5. Withdraw Consent: If we process your data based on your consent, you can withdraw your consent at any time.
To exercise these rights, please contact us at admin@caption-sync.
7. Cookies
7.1. Types of Cookies: We use essential, performance and analytics, functionality, and advertising cookies. These cookies help us enhance your website experience and improve our services.
7.2. Managing Cookies: You can manage cookies through your browser settings. Disabling cookies may affect your experience on our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.
9. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
Caption-Sync Cuylitsstraat 95, 1v Antwerp, Belgium Email: admin@caption-sync
By using our website and services, you consent to the practices described in this Privacy Policy.